Info & Policies
Booking: It is strongly encouraged/preferred to book in advance. Same-day appointments are rarely available. New clients are booked via phone and returning clients may book via text/phone/email or online.
I understand that unanticipated events occur in everyone's life. Unforeseen events such as flight delays, car problems, traffic considerations and business meetings are just a few reasons why one might consider cancelling an appointment. In my commitment to provide a unique and outstanding integrative massage experience to all of my clients and out of consideration for my time as a therapist, I have adopted the following policies:
Cancellation/Rescheduling Policy: You will receive an e-mail reminder at the time of booking & and a text reminder 24 hours before your appointment. In order to cancel/reschedule your appointment with NO charge, I require a minimum of 24 hours notice. Within 24 hours of appointment or for no-call/no-shows- you will be charged 100% of your scheduled service. These charges will be based on the full, non-discounted rate of the service scheduled. For extenuating circumstances, you may request an exception which will be granted or denied at my discretion only. Thank you!
Late Policy: Please arrive for your appointment at least 10 minutes prior to the scheduled starting time. This time is to be used to get settled, use the restroom if needed, and to check in with me and have our pre-session intake. All services offered have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If you are running late, please call me at 303-300-2007 to let me know as soon as possible. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be responsible for payment of the "full" session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Methods of payment: Cash/Venmo/Zelle are preferred. However, I also accept credit cards.
Health/Liability: As a health care practitioner I ask that you do not come for your session if you are ill, especially if you have a contagious illness. Massage can exacerbate the sickness and it also puts me and my other clients at risk for infection. I ask that you arrive to your session with good hygiene and cleanliness and I will do the same. It's best not to arrive to your session with a full stomach as you may experience discomfort from the techniques and body positioning during the session. For your safety, I ask that you do not come to your session under the influence of alcohol or drugs as these things may mask your body's ability to receive the work safely.
What to expect at a typical session: Appointment times vary from 60 – 120 minutes and each session will begin with a brief intake to discuss any changes since your last session and your current state of wellness. Following our intake, I will leave the treatment room to allow you privacy as you undress to your comfort level and get on the table under the sheets. I will knock before entering the treatment room to ensure that you are ready for the session to begin. Your privacy is my utmost concern, you will be draped at all times during the session and only the part of the body being worked on will be uncovered. Your modesty will be respected at all times. You can also expect a peaceful and comfortable environment for your massage.
Scope of Practice: If a client presents with an ailment that is out of my scope of practice I will refer that client to a professional who is qualified to work with that particular ailment. As a massage therapist I am not able to diagnose but always have the best interest of my clients in mind and will recommend seeing a doctor when necessary.
Inappropriate Behavior: Lastly, my relationship with my clients is strictly therapeutic. Sexual, abusive and/or inappropriate behavior will NOT be tolerated and will lead to the termination of the session. In this case, full payment for the session will be required.